Shipping policy
Last Updated: 02/10/2024
Welcome to Bell's Books and Candles! We strive to offer you the best shopping experience, including hassle-free shipping. Please review our Shipping Policy to understand how we handle shipping for orders placed on www.bellsbooksandcandles.com.
1. Shipping Options
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Available to select countries, with delivery times and costs varying by destination.
2. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. To estimate shipping costs, add items to your cart and use our shipping calculator at checkout.
3. Order Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
4. Delivery
We partner with major carriers to ensure your items arrive safely and on time. Once your order is shipped, you will receive a tracking number via email to monitor your package's journey.
5. International Shipping
For international orders, shipping costs and delivery times vary. Please note that customers are responsible for any customs fees, taxes, or other duties incurred.
6. Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or legal restrictions in the destination country.
7. Lost or Damaged Items
In the unfortunate event that your order is lost or damaged during shipping, please contact us immediately at support@bellsbooksandcandles.com. We will work with you to resolve the issue, whether it means sending a replacement or issuing a refund.
8. Returns
Please refer to our Return Policy for information on how to return items. Note that return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.
9. Customer Service
For any questions or concerns regarding your order or our Shipping Policy, please contact us at support@bellsbooksandcandles.com. We're here to help!
10. Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be posted to this page.
Thank you for shopping with us at Bell's Books and Candles. We appreciate your business!